Privacy policy
VRUPALS recognises and values your privacy, and we are committed to protecting the confidentiality of your personal information. To better protect you, we have adopted a strong privacy policy that allows you to monitor the information you have provided us.
We will seek your consent before collecting any information about you, and you will always be aware of exactly what we are going to use the information for. If at any time you wish to withdraw your personal information, all you are required to do is to contact us at hello@vrupals.com and tell us exactly what information you would like removed.
We reserve the right to change this Privacy Policy at any time, so please visit VRUPALS regularly to review our privacy statement.
What Information We Collect and Why?
When purchasing goods from vrupals.com we ask you to provide details such as your name, address, email address and contact numbers. VRUPALS will always treat all of your personal information as confidential.
You may provide us with personal information to:
- Place an order online.
- Set up an account.
- Enter a competition or survey.
- Leave us a review.
We imply that you consent to our collecting it and using it for that specific reason only. We will only collect information when you volunteer it upon registering your details to shop with us, or sign up to our newsletters.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. If you are under the age of 16, you must inform a parent or guardian about our privacy policy and obtain their agreement before using any of our online services, including registration with VRUPALS, subscribing to our newsletter or placing an order with us.
Other Ways We May Use Your Information
If we ask for your personal information for a secondary reason, like email marketing, we will ask you directly for your expressed consent.
If you do consent, we may from time to time send you marketing emails detailing promotions, sales and new products. If you have opted-in and you change your mind, you may withdraw your consent for us to contact you by emailing us at hello@vrupals.com and we will remove you from our marketing list. Or by using the unsubscribe link found at the bottom of the email from us at any time.
We are an independent atelier and use the information you provide to give the best possible experience at VRUPALS. We will never pass your details onto third parties for any marketing reasons.
We also use Google Analytics to tell us (on an anonymous basis) such information as how people reached the site, if they are returning visitors, how many pages they visited and for how long.
Third Party Services
Third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Security
To protect your personal information, we take all reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We do not sell, trade, permit usage or rent your personal information to any third party unless we have been expressly authorised by you. Please be aware that while purchasing our products, the payment gateway may be privy to your Personal Information, as provided by you at the time of purchase.
Cookie Policy
A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Cookies are very helpful to the operation of our website. We use them to allow us to count the number of visitors and what you do whilst on our website. These cookies do not contain any personal information about you.
Your Rights
If at any point you believe the information we process on you is incorrect, you can request to see this information and even have it corrected or deleted.
If you wish to raise a complaint on how we have handled your personal data, you can contact us directly by e-mail at hello@vrupals.com and we will investigate the matter.
Contacting Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at hello@vrupals.com.