VRUPALS
Track Your Order
Eagerly waiting for your VRUPALS piece? Look up your order below or follow the tracking link from your confirmation email.
Search your inbox for an email from VRUPALS — it contains a direct tracking link from your shipping carrier.
Order Placed
As soon as you place your order, a confirmation email lands in your inbox. We start preparing your piece in our atelier within 24 hours.
In The Atelier
Your piece is hand-finished, BIS-checked, and packed in our signature box with a polishing cloth and care card. This takes 1–2 business days.
Dispatched
A second email with your tracking link arrives the moment your parcel ships. Click that link to see real-time location updates.
On Its Way
Standard delivery: 3–5 business days across India. Express: 1–2 business days in select pin codes. International: 7–14 business days.
Delivered
Open it slowly. We hope it's everything you hoped for — and more. If anything's not right, our care team is one email away.
Need help with your order?
Our customer care team is available Monday to Saturday, 10AM–7PM IST. We typically respond within a few hours.